A.Hamilton, J., & L.Crompton, J. 1991. Identifying the dimensions of service quality in a park context, Journal of environmental management, 32: 211-220.
Abbas, L., Lari, D., Iyanna, Sh., & Jabeen, F. 2020 Islamic and Muslim tourism: service quality and theme parks in the UAE, Tourism Review, 75(2): 402-413.
Ahangari, Sh., Musazadeh, Ch., Mohammadi, R., 2013. Prioritization of Citizens' Satisfaction Indicators of Parks and Urban Green Spaces, Quarterly Journal of Geography and Environmental Studies, 2(7): 7-20 (in Persian).
Ahmadi, S., Asgari Dehabadi, H., 2015. Investigating the Relationship between Service Quality, Satisfaction, Trust and Loyalty among Customers, Journal of Development and Transformation Management, 23: 20-20 (in Persian).
Alabbas, W., & Polat, A. 2018. Comparison of Park Users’ Satisfaction in The Example of Konya and Kirkuk Cities, Selcuk Journal of Agriculture and Food Sciences, 32(3): 440-448.
Alavi, S. A., Grossi, A., Shahrokhi Far, Z., Nasiri Majd, S., 2016. An Analysis of the Quantitative and Qualitative Status of Urban Green Space with Emphasis on Measuring the Satisfaction of Nazarabad Residents, Sustainable Architecture and Urban Planning, 4(2): 42-31 (in Persian).
Ali, F., Kim, W., Li, J., & Jeon, H. 2018. Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks, Journal of Destination Marketing & Management, 7: 1-11.
Bahriny, F., & Bell, S. 2020. Patterns of Urban Park Use and Their Relationship to Factors of Quality: A Case Study of Tehran, Iran, Sustainability, 12(1560): 1-33.
Bazi, Kh., Samii, J., Shiravand, M., Memari, A., 2020. Evaluating Citizens' Satisfaction with the Quality of Urban Parks, Geographical Thought, 12(23): 86-67 (in Persian).
Crilley, G., Weber, D., & Taplin, R. 2012. Predicting Visitor Satisfaction in Parks: Comparing the Value of Personal Benefit Attainment and Service Levels in Kakadu National Park, Australia, Visitor Studies,15(2): 217–237.
Dinarvandi, M., Jafari, H., Salehi, A., Helper, A., Tasa, H., 2013. Health, Safety and Environment Management in Urban Parks, Environmental Science, 39(3): 90-75 (in Persian).
Eng, T., & Niininen, O. 2005. An integrative approach to diagnosing service quality of public parks, Journal of Services Marketing, 19(2): 70–80.
Fletcher, D., & Fletcher, H. 2003. Manageable Predictors of Park Visitor Satisfaction: Maintenance and Personnel, Journal of Park and Recreation Administration, 21(1): 21-37.
Hami, A., Faraji, S., Emami, F., 2018. Evaluation of effective indicators in the planning of regional parks in the city of Tabriz, Journal of Physical Development Planning, 3(4): 112-93 (in Persian).
Hasani, M., Sakieh, Y., & Khammar, S. 2017. Measuring satisfaction: analyzing the relationship between sociocultural variables and functionality of urban recreational parks, Environment Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, 19: 2577-2594.
Jin, R., Chen, K. 2021. Impact of Value Cocreation on Customer Satisfaction and Loyalty of Online Car-Hailing Services, Journal of Theoretical and Applied Electronic Commerce Research, 16: 432–444.
K. Fotiadis, A., & A. Vassiliadis, Ch. 2016. Service Quality at Theme Parks, Journal of Quality Assurance in Hospitality & Tourism, 17(2): 1-14.
Karami, F., Zeynali, B., 2015. Product quality of tourist destinations, tourist satisfaction and tourist future; (Case study, Ail Goli Park, Tabriz), Journal of Geographical Space, 15(51): 119-97 (in Persian).
Khaleghpanah, R., Universal, p., Khorasani, N., Goshtasb, H., 2019. Predicting Model of Citizens' Satisfaction with Urban Parks Using Artificial Neural Network, Natural Environment, Natural Resources of Iran, 72(2): 250-239 (in Persian).
Kothencz, G., & Blaschke, T. 2017. Urban parks: Visitors’ perceptions versus spatial indicators, Land Use Policy, 64: 233–244.
Lee, S., Jeong, E., & Qu, K. 2020. Exploring Theme Park Visitors’ Experience on Satisfaction and Revisit Intention: A Utilization of Experience Economy Model, Journal of Quality Assurance in Hospitality & Tourism, 21(4): 474-497.
Liu, R., & Xiao, J. 2021. Factors Affecting Users’ Satisfaction with Urban Parks through Online Comments Data: Evidence from Shenzhen, China, International Journal of Environmental Research and Public Health, 18(253): 1-22.
Malik, A., Zubair, M., & Manzoor, S. 2021. Valuing the invaluable: park visitors’ perceived importance and willingness to pay for urban park trees in Pakistan, Ecosphere,
12(1): 1-14.
Maniruzzaman, K.M., Alqahtany, A., Abou-Korin, A., & S. Al-Shihri, F. 2021. An analysis of residents’ satisfaction with attributes of urban parks in Dammam city, Saudi Arabia, Ain Shams Engineering Journal, In Press, Pub Date: 2021-03-05, DOI: 10.1016/j.asej.2020.11.020.
Mohammadpour, S., Rahimi, A., Abbasian, F., Aghnaei, N. 2021. Assessing the factors affecting tourist's satisfaction with tourism destinations (case: Ab'o Atash park). Journal of Tourism Planning and Development, 10(38): 35-57 (in Persian).
Mokhtari, S., Hosseini Goushe, S., Hosseini Fouladi, Sh., Ivanbagha, R., Hosseini Ahagh, M., Khammar, A., & Poursadeqiyan, M. 2019. Health, Safety, and Environmental Status of the Urban Parks in Iran: A Systematic Review, Health in Emergencies & Disasters Quarterly, 4(4): 179-184.
Moradian, A., Rakhshandeh Ro, M., Abdullah Zadeh Fard, A., 2019. Assessing the role of urban parks in the social sustainability of cities, Quarterly Journal of Urban Research and Planning, 10(37): 128-113 (in Persian).
Naser, M., Mohammadi, A., 2016. Evaluating Citizens' Satisfaction with the Quality of Urban Parks (Case Study: Ahar City Parks), Quarterly Journal of Urban Management Studies, 8(20): 56-43 (in Persian).
Ping Kuo, H., & Li Wu, K. 2014. The Influence of Service Quality on Customer Satisfaction in Theme Parks Design of Taiwan, Advanced Materials Research, 1008: 1543-1547.
Pourahmad, A., Habibian, B., 2018. Evaluation of effective factors on the level of people's satisfaction with the parks of Ahvaz city with the satisfaction-importance model, Quarterly Journal of Spatial Planning (Geography), 8(2): 80-61 (in Persian).
Ramezanzadeh, M., Mirzaei, R., Ghanbari, R. 2020. Aesthetic Quality, Service Quality and Positive Experience on the Loyalty of Tourists (Case Study: savadkoh Forest Areas). Journal of Tourism Planning and Development, 8(31): 39-53 (in Persian).
Rigolon, A. 2016. A complex landscape of inequity in access to urban parks: A literature review, Landscape and Urban Planning, 153: 160–169.
Rodger, K., H. Taplin, R., & A. Moore, S. 2015. Using a randomized experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park, Tourism Management, 50: 172-183.
Saayman, M., Martı´n, J., & Roma´n, C. 2016. There is no fuzziness when it comes to measuring service quality in national parks, Tourism Economics, 22(6): 1207–1224.
Sadeghian, M., & Vardanyan, Zh. 2015. A Brief Review on Urban Park History, Classification and Function, International Journal of Scientific & Technology Research, 4(11): 120-124.
Sanaeimoghadam, S., Rahmani, B., Moridsadat, P., Taheri, N. 2020. Modeling the Impacts of Environmental Quality on Tourism Destinations on Tourist Satisfaction in Rural Areas Case study: Central part of Dena city. Journal of Tourism Planning and Development, 9(33): 47-70 (in Persian).
Sayadnia, H., Mo'menpour Akordi, Q., Bahmani, S., Rasooli, S., 2017. An Analysis of the Role of Urban Parks in Improving the Quality of Urban Life, Quarterly Journal of New Research in Geographical Sciences, Architecture and Urban Planning, 7: 249-220 (in Persian).
Shie, A., Habibi, K., Haghi, M., 2013. Assessing the condition of the central fabric of small towns to create sidewalks, Haft Hesar Magazine, 6(2): 54-43 (in Persian).
Sivalioglu, P., & Berkoz, L. 2016. Relationship between place attachment and user satisfaction at some national parks in Turkey, AZITU Journal of Faculty of Architecture, 13(1): 171-181.
Tabari Kouchaksarai, S., Leghai, H., Hosseini, S., 2012. Evaluation of Ghaemshahr urban parks and optimizing their usability for citizens, Environmental Planning Quarterly, 5(19): 98-75 (in Persian).
Taylor, L., H. Leckey, E., J. Lead, P., & F. Hochuli, D. 2020. What Visitors Want from Urban Parks: Diversity, Utility, Serendipity, Frontiers in Environmental Science, 8: 1-12.
Teeroovengadum, V. 2022. Service quality dimensions as predictors of customer satisfaction and loyalty in the banking industry: moderating effects of gender,
European Business Review,
34(1): 1-19.
Ul Hadi, N., Aslam, N., & Gulzar, A. 2019. Sustainable Service Quality and Customer Loyalty: The Role of Customer Satisfaction and Switching Costs in the Pakistan Cellphone Industry, Sustainability, 11(2408): 1-17.
Wu, G., Liang, L., Gursoy, D. 2021. Effects of the new COVID -19 normal on customer satisfaction: Can facemasks level off the playing field between average-looking and attractive-looking employees?, International Journal of Hospitality Management, 97: 1-12.
Yaghfuri, H., Paydari, A., Sanjari, A., 2015. Distribution of parks and their quality assessment in cities using VIKOR model, Environmental Management Quarterly, 31: 145-123 (in Persian).
Yu, B., Che, Sh., Xie, Ch., & Tian, Sh. 2018. Understanding Shanghai Residents’ Perception of Leisure Impact and Experience Satisfaction of Urban Community Parks: An Integrated and IPA Method, Sustainability, 10(1067): 1-17.