Studying the effect of entrepreneurial marketing on marketing capabilities and market performance in tourism SMEs in the city of Tehran (The moderating role of competition intensity)

Document Type : Research Paper

Authors

1 Farabi Campus of Tehran University

2 Faculty of Business Group, Faculty of Management and Accounting, Farabi Campus, Tehran University

3 Faculty of Science Farabi University of Tehran-Business Group-School of Management and Accounting

Abstract

The importance of tourism and the need to examine various topics in the area, is widely acknowledged. At the same time, (SMEs),as the most important facilitators in the tourism industry have recently become increasingly concerned the aim of this study was to investigate the effects of entrepreneurial marketing on SMEs’ marketing abilities and market performance in the field of tourism, considering the moderating role of competition intensity. The present study is an applied study in terms of aim and a quantitative study in design, while being descriptive-analytical in method. Data was gathered through a questionnaire and the sample population consisted of tourism SME managers in the city of Tehran, amounting to 1600 businesses in total. Sampling was performed, using the Morgan table, 310 samples were chosen. . To test the research hypotheses, structural equation modeling, SPSS and Warp PLS softwares have been used. The results showed that entrepreneurial marketing affects the marketing capabilities of the studied businesses and enterprises., business marketing capabilities were also proven to have an effect on market performance. However, competition intensity was found to have no moderating effect on the relationship between entrepreneurial marketing and marketing capabilities and the relationship between marketing capabilities and market performance.

Keywords


 
Auh, S., & Menguc, B. (2005). “Balancing exploration and exploitation: The moderating role of competitive intensity”. Journal of Business Research, 58(12), 1652-1661.
Becherer, R., Helms, M. & McDonalds, J. (2012). “The Effect of entrepreneurial marketing on outcome goals in SMEs”. New England journal of entrepreneurship.(15), 7-12.
Becherer, R., Haynes, P. & Helms, M. (2008). “An exploration inevestigation of entrepreeural marketing in SMEs:The influence of the owner/operator”. Journal of Business and Entrepreneurship,(20)2 , 44-63.
Chaudhury, S.R., Albinsson, P.A., Show, G. D. & Moench, V. (2014). “The winemaker as entrepreneurial marketer :an exploratory study”, International Journal of WineBusiness Research, (26)4, 259-278.
Franco,M.,Santos,M.D.F.,Ramalho,I&Nunes,C. (2014).”An exploratory study of ntrepreneurial marketing in SMEs The role of the founder-entrepreneur”. Journal of Small Business and Enterprise Development, (21)2, 265-283.
 
Hacioglu,   G., Eren,  S. S., Eren, M. S., & Celikkan, H. (2012). “The effect of entrepreneurial marketing on firm’s innovative performance in Turkish SMEs”. Procedia-Social and Behavioral Sciences, (58), 871-878.
 
Hamali, S. (2015). “The Effect of Entrepreneurial Marketing on Business Performance: Small Garment Industry in Bandung City, Indonesia”. Developing Country Studies, 5(1), 24- 30.
 
Jaafar, M.(2012). “Entrepreneurial marketing and accommodation businesses in East Peninsular Malaysia”, Tourism and Hospitality Research, 12(2) 89–100.
 
Karanja., S.C, Muathe,S.M.A , Thuo, J. K.(2014). “Marketing Capability and the Performance of Mobile Service Provider Intermediary Organizations in Nairobi County, Kenya”,International Journal of Education and Research, 2(5),499-512.
 
Lim. I.,  Anantadjaya. S. & Tobing. R.(2012). “Entrepreneurial marketing activities: evidence in PQK in BSD city branch location”. Journal ofmanagement studies,(1)1,1-15.
Lumpkin, G., & Dess, G. (1996). “Clarifying the entrepreneurial orientation construct and linking it to performance”. Academy of Management Review, 21(1), 135–172.
Martin, S.L & Javalgi, R.G. (2015). “Entrepreneurial orientation, marketing capabilities and performance: The Moderating role of Competitive Intensity on Latin American International New Ventures”, Journal of Business Research.
 
Martinez-Roman, J.A, Tamayo, J.A, Gamero, J & Romero, J.E. (2015). “Innovativeness and business performances in tourism SMEs”,Annals of Tourism Research 54 ,118–135.
 
Meneses,O. A.M & Teixeira, A.A.C. (2011).”The innovative behaviour of tourism firms,Economics and Management Research Projects”: An International Journal, 1(1), 25-35.
 
Morris, M. H., Schindehutte, M.&Laforge,R.(2002). “Entrepreneurial Marketing: A Construct for Integrating Emerging Entrepreneurship and Marketing Perspectives”. Journal of Marketing Theory and Practice.10.1-19.
 
Nguyen,B., Yu, X., Melewar, T.C & Gupta, S.(2016). “Critical brand innovation factors (CBIF): Understanding innovation and market performance in the Chinese high-tech service industry”, Journal of Business Research.
 
Othman, P & Rosli, M.(2011).”The Impact of Tourism on Small Business Performance: Empirical Evidence from Malaysian Islands”, International Journal of Business and Social Science,2(1),11-21.
 
Pe´rez-Caban˜ ero,C., Gonza´lez-Cruz, T & Cruz-Ros, S. (2011). “Do family SME managers value marketing capabilities’ contribution to firm performance?”, Marketing Intelligence & Planning, (30)2, 116-142.
 
Rodríguez-Gutiérrez, M.G., Moreno, P & Tejada P. (2015). “Entrepreneurial orientation and performance of SMEs in the services industry”, Journal of Organizational Change Management, (28)2.
 
Shaw, E. (2010). “Entrepreneurial Marketing: The Growth of Small Firms in the New Economic Era”, International Small Business Journal. London, 22 (1), 110-133.
Slater, S.F., & Narver, J.C.(1994). “Does competitive environment moderrate the market orientation performance relationship?” Journal of Marketing, 58(1).
Sole, M. (2013). ”Entrepreneurial marketing: conceptual exploration and link to performance”, Journal of Research in Marketing and Entrepreneurship, (15)1, 23-38.
 
Tutar, H., Nart, S & Bingöl, D. (2015). “The Effects of Strategic Orientations on Innovation Capabilities and Market Performance: The Case of ASEM”, Procedia - Social and Behavioral Sciences, 207 , 709 – 719.
 
Wu, J, (2013). “Marketing capabilities institutional development and the performance of emerging market firms: A multinational study”, Intern. J. of  Research in Marketing, 30, 36- 45.
 
Yam, R.C.M., Lau. A.K.W. & Tang, E. P. Y. (2010). “ Technological Innovation Capabilities and Firm Performance”, World Academy of Science, Engineering and Technology.
 
Ye, K., Shen,L & Lu, W. (2014). “A discriminant model for measuring competition intensity of construction market”, Engineering, Construction and Architectural Management, (21)2, 152-169.
Zahra,S.A., & Covin,J.G.(1995).”Contextual influences on the corporate entrepreneurship performance relationship: A longitudinal analysis”. Journal of Business Venturing, 10, 43–58.