Explaining the effect of entrepreneurship self-efficacy and innovation capability on the performance of tourism businesses (Tabriz as a case study)

Document Type : Research Paper

Authors

1 Department of Tourism Management, Faculty of Management, Allameh Tabatabai University

2 Instructor of Mohaghegh Ardabili University

3 Master student of business management, Hazrat Masoumeh University of Qom

4 Department of Tourism Management, Faculty of Management, Allameh Tabataba'i University

Abstract

Today, the tourism industry is one of the most important sectors in the economy of any country in terms of employment and income can be effective. One of the most effective sectors in the tourism economy is small and medium-sized businesses, which are characterized by their emphasis on entrepreneurship and empowerment and continuous innovation. In this regard, this study examines the impact of entrepreneurial self-efficacy and innovation capability on the performance of tourism businesses. The statistical population of this research is the employees of tourism and hospitality businesses in Tabriz. 200 people were selected as the sample using stratified sampling method. The instrument used was a questionnaire and structural equations were used to analyze the research data using LISREL software. Findings showed that entrepreneurial self-efficacy has a significant effect on the innovation capability (0.49) and the performance of tourism businesses (0.32) and also the innovation capability has a significant effect on the performance of tourism businesses (0.57). Therefore, the results showed that entrepreneurial self-efficacy and innovation capability are critical to the success and improvement of tourism businesses and their performance can be improved through these factors.

Keywords

References

Agarwal, S., Erramilli, M. K., & Dev, C. S. (2003). Market orientation and performance in service firms: role of innovation. The Journal of Services Marketing, 17(1), 68-82.
Assaf, A. G., Deery, M., & Jago, L. (2011). Evaluating the performance and scale characteristics of the Australian restaurant industry. Journal of Hospitality & Tourism Research, 35(4), 419-436.
Bandura, A. (1997). Self-Efficacy: the exercise of control. New York: W.H. Freeman.
Bandura, A., & Locke, E. A. (2003). Negative self-efficacy and goal effects revisited. Journal of Applied Psychology, 88(1), 87-99.
Boyd, N. G., & Vozikis, G. S. (1994). The influence of self-efficacy on the development of entrepreneurial intentions and actions. Entrepreneurship Theory and Practice, 18, 63-63
Busenitz, L. W., & Barney, J. B. (1997). Differences between entrepreneurs and managers in large organizations: Biases and heuristics in strategic decision-making. Journal of Business Venturing, 12(1), 9–30.
Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37–52.
Chen, C. C., Greene, P. G., & Crick, A. (1998). Does entrepreneurial self-efficacy distinguish entrepreneurs from managers? Journal of Business Venturing, 13(4), 295-316.
De Noble, A. F., Jung, D., & Ehrlich, S. B. (1999). Entrepreneurial self-efficacy: the development of a measure and its relationship to entrepreneurial action. In R. D. Reynolds, W. D. Bygrave, & S. Manigart (Eds.), Frontiers of entrepreneurship research. Waltham, Massachusetts: P&R Publications.
Engel, Y., Dimitrova, N. G., Khapova, S. N., & Elfring, T. (2014). Uncertain but able: Entrepreneurial self-efficacy and novices' use of expert decision-logic under uncertainty. Journal of Business Venturing Insights, 1, 12–17.
Ferreira J., Coelho A., & Moutinho L., (2018), Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation, Tec novation, https://doi.org/10.1016/j.technovation.2018.11.004
Gallon, M. R., Stilman, H. M., & Coates, D. (1995). Putting core competence thinking into practice. Research Technology Management, 38(3), 20–28.
Grissemann, U., Plank, A., & Brunner-Sperdin, A. (2013). Enhancing business performance of hotels: the role of innovation and customer orientation. International Journal of Hospitality Management, 33, 347-356.
Hadjimanolis, A. (2000). A resource-based View of innovativeness in small firms. Technology Analysis & Strategic Management, 12(2), 263-281.
Hall, D., Kirkpatrick, I., Morag, M., (2005), Rural Tourism and Sustainable Business, Channel View Publications, Clevedon.
Hallak, R., Assaker, G. & Lee, C. (2015). Tourism entrepreneurship performance: the effects of place identity, self-efficacy, and gender. Jour of Travel Research, 54(1), 36-51
Hallak, R., Lindsay, N. J., & Brown, G. (2011). Examining the role of entrepreneurial experience and entrepreneurial self-efficacy on SMTE performance. Tourism Analysis, 16(5), 583-599.
Hallaka R., Assakerb G., O’Connorc P., & Leed C., (2018), Firm performance in the upscale restaurant sector: The effects of resilience, creative self-efficacy, innovation and industry experience, Journal of Retailing and Consumer Services 40 (1) 229–240
Hayward, M. L., Shepherd, D. A., & Griffin, D. (2006). A hubris theory of entrepreneurship. Management Science, 52(2), 160–172.
Hisrich, R., Langan-Fox, J., & Grant, S. (2007). Entrepreneurship research and practice: A call to action for psychology. American Psychologist, 62(6), 575.
Hisrich. R.D. Peters. M.P.. & Shepherd. D.A. (2005). Entrepreneurship. 6th edn. Boston: McGraw-Hill.
Hebert, R., & Link, A. (2006). The entrepreneur as innovator. The Journal of Technology Transfer, 31(5), 589-597
Jogaratnam, G., Tse, E. C., & Olsen, M. D. (1999). An empirical analysis of entrepreneurship and performance in the restaurant industry. Journal of Hospitality & Tourism Research, 23(4), 339-353.
Jogaratnam, G. (2002). Entrepreneurial orientation and environmental hostility: an assessment of small, independent restaurant businesses. Journal of Hospitality & Tourism Research, 26(3), 258-277
Jogaratnam G., (2017), How organizational culture influences market orientation and business performance in the restaurant industry, Journal of Hospitality and Tourism Management 31 (2017) 211-219.
Kanter, R. M. (1983). The change masters: Corporate entrepreneurs at work. London: George Allen and Unwin.
Karlsson T., & Moberg K., (2013), Improving perceived entrepreneurial abilities through education: Exploratory testing of an entrepreneurial self-efficacy scale in a pre-post setting, The International Journal of Management Education 11 (2013) 1–11.
Krasnikov, A., & Jayachandran, S. (2008). The relative impact of marketing, research-anddevelopment, and operations capabilities on firm performance. Journal of Marketing, 72(4), 1–11.
Koellinger, P., Minniti, M., & Schade, C. (2007). “I think I can, I think I can”: Overconfidence and entrepreneurial behavior. Journal of Economic Psychology, 28(4), 502–527.
Kropp, F., Lindsay, N. J., & Shoham, A. (2006). Entrepreneurial, market, and learning orientations and international entrepreneurial business venture performance in South African firms. International Marketing Review, 23(5), 504-523.
Lin, L. (2013). The impact of service innovation on firm performance. The Service Industries Journal, 33(15-16), 1599-1632.
Lee, S., & Lim, S. (2009). Entrepreneurial orientation and the performance of service business. Service Business, 3(1), 1-13.
Lee C., Hallak R., & Sardeshmukh S. R., (2016), Innovation, entrepreneurship, and restaurant performance: A higher-order structural model, Tourism Management 53 (1) 215- 228.
Luszczynska, A., Scholz, U., & Schwarzer, R. (2005). The general self-efficacy scale:Multicultural validation studies. The Journal of Psychology, 139(5), 439–457.
Mandabach, K. H., Siddiqui, M. A., Blanch, G. F., & Vanleeuwen, D. M. (2011). Restaurant viability: operations rating of contributing success factors. Journal of Culinary Science & Technology, 9(2), 71-84.
Markman, G.D., & Baron, R.A. (2003). Person-entrepreneurship fit: Why some people are more successful as entrepreneurs than others. Human Resource Management Review, 13, 281-301.
Mauer, R., Neergaard, H., & Linstad, A. K. (2017). Self-efficacy: Conditioning the entrepreneurial mindset. Revisiting the entrepreneurial mind (pp. 293–317). Cham: Springer
Morrison, A. (2006). A contextualisation of entrepreneurship, International Journal of Entrepreneurial Behavior. & Research, 12(4): 192-209
Newman A., Obschonka M., Schwarz S., & Cohen M., (2019), Entrepreneurial self-efficacy: A systematic review of the literature on its theoretical foundations, measurement, antecedents, and outcomes, and an agenda for future research, Journal of Vocational Behavior 110 (2019) 403-419.
Ngo, L. V., & O'Cass, A. (2009). Creating value offerings via operant resource-based capabilities. Industrial Marketing Management, 38(1), 45–59.
Ottenbacher, M. C., & Gnoth, J. (2005). How to develop successful hospitality innovation. Cornell Hotel and Restaurant Administration Quarterly, 46(2), 205-222.
Ottenbacher, M. C., & Harrington, R. J. (2007). The innovation development process of Michelin-Starred chefs. International Journal of Contemporary Hospitality Management, 19(6), 444-460.
Rajapathirana R. P. J. & Hui Y., (2018), Relationship between innovation capability, innovation type, and firm performance, Journal of Innovation & Knowledge 3 (1) 44–55.
Rosenbusch, N., Brinckmann, J., & Bausch, A. (2011). Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs. Journal of Business Venturing, 26(4), 441–457.
Rusu, S., Csorba, L. M., Cureteanu, R., & Isac, F. L. 2012. Tourism Entrepreneurship and its Role in the Activity of SMEs in Romania, Journal of Economics and Business Research, 23.
Salunke, S., Weerawardena, J., & McColl-Kennedy, J. R. (2011). Towards a model of dynamic capabilities in innovation-based competitive strategy: Insights from projectoriented service firms. Industrial Marketing Management, 40(8), 1251–1263.
Sarasvathy, S., & Dew, N. (2008). Effectuation and over-trust: Debating Goel and Karri. Entrepreneurship Theory and Practice, 32, 727–737.
Sanchez, J. c. (2011). University training for entrepreneurial competencies: Its impact on intention of venture creation. International Entrepreneurship and Management Journal, Vol. 7, No. 3, pp. 239-254.
Savickas, M., Nota, L., Rossier, J., Dauwalder, J., Duarte, M., Guichard, J., ... Van Vianen, A. (2009). Life designing: A paradigm for career construction in the 21st century. Journal of Vocational Behavior, 75(3), 239–250.
Segal, G., Borgia, D., & Schoenfeld, J. (2005). Self-efficacy and goal setting as predictors of performance: an empirical study of founder-managed natural food Stores. Journal of Business and Entrepreneurship, 17(1), 71-83.
Setiawan J. L., (2014), Examining Entrepreneurial Self-Efficacy among Students, Procedia - Social and Behavioral Sciences 115 (2014) 235 – 242
Shane, S. (2012). Reflections on the 2010 AMR decade award: Delivering on the promise of entrepreneurship as a field of research. Academy of Management Review, 37(1), 10–20.
Shou, Z. G., Chen, J., Zhu, W. T., & Yang, L. H. (2014). Firm capability and performance in China: Themoderating role of guanxi and institutional forces in domestic and foreign contexts. Journal of Business Research, 67(2), 77–82.
Stierand, M., D€orfler, V., & Macbryde, J. (2014). Creativity and innovation in Haute Cuisine: towards a systemic model. Creativity and Innovation Management, 23(1), 15-28.
Stroe S., Parida V., & Wincent J., (2018), Effectuation or causation: An fsQCA analysis of entrepreneurial passion, risk perception, and self-efficacy, Journal of Business Research (2018), https://doi.org/10.1016/j.jbusres.2018.01.035.
Tarmina Robret and H.Gao Jennifer (2009)« identifying acceptable performance appraisal criteria : an international perspective», Asia pacific Journal of Human recourse volume 17 (1), 102-125
Wang, C. L., & Ahmed, P. K. (2004). The development and validation of the organizational innovativeness construct using confirmatory factor analysis. European Journal of Innovation Management, 7(4), 303–313.
Yang, C. C., Marlow, P. B., & Lu, C. S. (2009). Assessing resources, logistics service capabilities, innovation capabilities and the performance of container shipping services in Taiwan. International Journal of Production Economics, 122(1), 4–20.
Yeşil, S., Koska, A., & Büyükbeşe, T. (2013). Knowledge sharing process, innovation capability and innovation performance: An empirical study. Procedia-Social and Behavioral Sciences, 75, 217–225.
Zhang J., Jiang Y., Shabbir R., & Du (2016), Building industrial brand equity by leveraging firm capabilities and co-creating value with customers, Industrial Marketing Management 51 (1) 47–58
Zacher, H., Biemann, T., Gielnik, M., & Frese, M. (2012). Patterns of entrepreneurial career development: An optimal matching analysis approach. International Journal of Developmental Science, 6(3–4), 177–187.
Zehir, C., Kole Mahmut & Yildiz H., (2015), The Mediating Role of Innovation Capability on Market Orientation and Export Performance: an Implementation on SMEs in Turkey, Procedia - Social and Behavioral Sciences 207, 700 – 708
Journal of Tourism Planning and Development
Volume 9, Issue 35
March 2021
Pages 112-134

Files

Share

How to cite

Statistics