The effect of the marketing mix on behavioral intention of Tourists (Case study: Hormoz Island)

Document Type : Research Paper

Authors

1 Hormozgan University

2 Assistant Professor of Business Administration of Hormozgan University

10.22080/jtpd.2021.17993.3206

Abstract

Abstract
The main purpose of this study is to investigate the role of the dimensions of tourism marketing mixed in creating and enhancing tourists' desire to choose Hormoz Island as a tourist destination. The present study is descriptive and correlational in terms of purpose and method of research. The statistical population includes all domestic and foreign tourists who have visited the attractions of Hormoz Island at the time of the survey. Sampling method was available and 384 subjects were selected. Data were collected using a closed-ended questionnaire and data analysis was performed using Structural Equation Modeling with the help of Smart PLS software. The findings of the study showed that tourism marketing mix dimentions is generally effective on the behavioral intentions of tourists, but the effect of the process element on the behavioral intentions was not confirmed.

Keywords


 
Abedi, G., & Abedini, E. (2016). Prioritizing of marketing mix elements effects on patients’ tendency to the hospital using analytic hierarchy process. International Journal of Healthcare Management, 10(1), 34-41.
 Agusdin, A., del Mar Alonso-Almeida, M., Alonso-Castañón, M. A., Alonso-Vazquez, M., Álvarez-Gil, M. J., Arvanitis, S., ... & Bao, H. (2018). The Emerald Handbook of Entrepreneurship in Tourism,Travel and Hospitality. Marketing of Tourism Services/Experiences, 261-275.
Ajzen, I. (2015). The theory of planned behaviour is alive and well, and not ready to retire: a commentary on Sniehotta, Presseau, and Araújo-Soares. Health Psychology Review, 9(2), 131-137.
Al Muala, A. (2018). THE RELATIONSHIP BETWEEN TOURISM MARKETING MIX ELEMENTS AND TOURISTS'PURCHASING DECISION IN JORDANIAN HOTELS. European Journal of Business and Social Sciences, 7(1), 63-70.
Al Muala, A., & Al Qurneh, M. (2012). Assessing the relationship between marketing mix and loyalty through tourists satisfaction in Jordan curative tourism. American Academic & Scholarly Research Journal, 4(2), 1-14.
Aldebi, H., & Aljboory, N. (2018). The Impact of the Tourism Promotion-Mix Elements on the Foreign Tourists’ Mental Images of the Jordanian Tourist Destinations (A Field Study). International Business Research, 11(1), 74-86.
Salman, D., Tawfik, Y., Samy, M., & Artal-Tur, A. (2017). A new marketing mix model to rescue the hospitality industry: Evidence from Egypt after the Arab Spring. Future Business Journal, 3(1), 47-69.
Cengiz, E., & Yayla, H. (2007). The effect of marketing mix on positive word of mouth communication: Evidence from accounting offices in Turkey. Innovative Marketing, 3(4), 73-86.
Dolnicar, S., Crouch, G., Devinney, T., Huybers, T., Louviere, J., & Oppewal, H. (2008). Tourism and discretionary income allocation. Heterogeneity among households. Tourism Management, 29(1), 44-52.
Gil-Alana, L., & Huijbens, E. (2018). Tourism in Iceland: Persistence and seasonality. Annals of Tourism Research, 68, 20-29.
Gration, D., Raciti, M., & Walters, G. (2015). Back to nature: Festivalgoer environmental beliefs and camping experience at non-urban festivals. International Journal of Event and Festival Management, 6(3), 282-302.
Kamau, F., Waweru, F., Lewa, P., & Misiko, A. (2015). The Effects of the Marketing Mix on Choice of Tourist Accommodation by Domestic Tourists in Kenya. International Journal of Novel Research in Marketing Management and Economics, 2(2), 25-34.
Kavunkil Haneef, S. (2017). A model to explore the impact of tourism Infrastructure on destination image for effective tourism marketing. Doctoral dissertation, University of Salford.
Kim, H., & Lee, T. (2018). Brand equity of a tourist destination. Sustainability, 10(In progress), 1-21.
Kukanja, M., Gomezelj Omerzel, D., & Kodrič, B. (2016). Ensuring restaurant quality and guests’ loyalty: an integrative model based on marketing (7P) approach. Total Quality Management & Business Excellence, 28(13-14), 1-17
Le, D., Scott, N., & Lohmann, G. (2018). Applying experiential marketing in selling tourism dreams. Journal of Travel & Tourism Marketing, 1-16.
Leong, Q., Ab Karim, S., Awang, K., & Abu Bakar, A. (2017). An integrated structural model of gastronomy tourists’ behaviour. International Journal of Culture, Tourism and Hospitality Research, 11(4), 573-592.
Magatef, S. (2015). The impact of tourism marketing mix elements on the satisfaction of inbound tourists to Jordan. International Journal of Business and Social Science, 6(7), 41-58.
Mahmood, R., & Khan, S. (2014). Impact of service marketing mixes on customer perception: A Study on Eastern Bank Limited, Bangladesh. European Journal of Business and Management, 6(34), 163-167.
Mohaidin, Z., Wei, K., & Ali Murshid, M. (2017). Factors influencing the tourists’ intention to select sustainable tourism destination: a case study of Penang, Malaysia. International Journal of Tourism Cities, 3(4), 442-465.
Moorthi, Y., & Roy, S. (2017). Is “proof” the Eighth “P” of Service? A Conceptual Model and Propositions. Services Marketing Quarterly, 38(4), 213-225.
Murshid, M., Mohaidin, Z., Yen Nee, G., & Fernando, Y. (2016). Physician perceived value as a mediating variable between marketing mix strategy and physician satisfaction. Asia Pacific Journal of Marketing and Logistics, 28(5), 780-806.
Nguyen Viet, B., Dang, H. P., & Nguyen, H. H. (2020). Revisit intention and satisfaction: The role of destination image, perceived risk, and cultural contact. Cogent Business & Management, 7(1),1-20.
 
Nouri, B., & Soltani, M. (2015). Evaluating the effect of tourism marketing mix on buying holiday homes in Cyprus. International Journal of Business Administration, 6(5), 62-74.
Prapannetivuth, A. (2015). The Marketing Mix in Small Sized Hotels: A Case of Pattaya, Thailand. International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 9(11), 3903-3906.
Sadq, Z. M., Othman, B., & Khorsheed, R. K. (2019). The impact of tourism marketing in enhancing competitive capabilities. African Journal of Hospitality, Tourism and Leisure, 8(5), 1-11.
Satit, R. P., Tat, H. H., Rasli, A., Chin, T. A., & Sukati, I. (2012). The relationship between marketing mix and customer decision-making over travel agents: An empirical studyInternational Journal of Academic Research in Business and Social Sciences, 2(6), 522.
Sofronov, B. (2019). The Development of Marketing in Tourism Industry. Annals of Spiru Haret University. Economic Series, 19(1), 117-127.
Tan, G., & Ooi, K. (2018). Gender and age: Do they really moderate mobile tourism shopping behavior? Telematics and Informatics, 1-48.
Tsaur, S., Yen, C., & Yan, Y. (2016). Destination brand identity: scale development and validation. Asia Pacific Journal of Tourism Research, 21(12), 1310-1323.
Ukaj, F. (2014). Development of a Tourist Destination Based on Marketing Activities. Academic Journal of Interdisciplinary Studies, 3(2), 141-146.
Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the academy of marketing science, 28(2), 195-211.
Zhang, C., Decosta, P., & McKercher, B. (2015). Politics and tourism promotion: Hong Kong’s myth making. Annals of Tourism Research, 54, 156-171.
Zhang, H., Wu, Y., & Buhalis, D. (2017). A model of perceived image, memorable tourism experiences and revisit intention.